Using the Social and Emotional Support Module

Note: The Social and Emotional Support module is an add-on feature to Aspen. Contact your sales associate for more information.

The Social and Emotional Support module helps to identify and support students who need assistance with academic or personal challenges.

This assistance could be anything that promotes student well-being, such as tutoring, support teams, and school-based health care. The module also helps manage external services, like professional therapy, job training, and community services. With this extra support, students can more fully focus on learning.

The process starts when a referral is entered. A parent, teacher, or any other person with an Aspen login can submit the referral. Students can also refer themselves or a friend they are concerned about.

Although anyone with an Aspen account can submit a referral, users must have the appropriate security role privileges to review and process it.

With the Social and Emotional Support module:

• Family members and staff can:

  • Submit a referral for a student.

  • Check the status of a referral they submitted to see if it has been processed.

• Students can:

  • Submit a referral for themselves or another student.

  • Check the status of a referral they submitted to see if it has been processed.

  • Check in for services.

• School view users with the appropriate privileges can:

  • Submit a referral for a student.

  • Change the case status to Open or Closed, or mark it as a Duplicate.

  • Review, enter, or edit case details.

  • Review, enter, or edit case notes from meetings.

  • Review, enter, or edit the details of a student's check-in record.

• District view users can:

  • Review cases for all students in their district.

A referral initiates the process. Aspen users can submit a referral in the School, Staff, Family, or Student views, or referrals can be created automatically from the student check-in widget.